Client-Focused Universal Banker

First-Horizon-Bank; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

First Horizon Bank in Miami is seeking a customer-focused Teller/Platform Support Associate to help keep client wait times to a minimum while delivering quality service. You will process cash transactions, open accounts, and assist with deposits, IRAs, CDs, and money market accounts, while identifying client needs and recommending suitable products and services.

Additionally, you will participate in outbound calls, assist with loan applications, and ensure compliance with bank procedures, risk

Qualifications

• High school diploma or GED with 1 year teller experience preferred.
• Excellent interpersonal and communication skills.
• Ability to handle cash accurately and meet regulatory requirements.

Responsibilities

• Provide teller and platform support to minimize client wait times.
• Identify client needs and recommend suitable products.
• Open and process new deposit accounts including savings, IRAs, CDs, and money market accounts.
• Cross-sell and refer to bank partners to deepen relationships.
• Handle outbound calls and assist loan applications with processing.

Skills

Customer service

Sales

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

10-key calculator

Coin counter

Job description

First Horizon Bank in Miami is seeking a customer-focused Teller/Platform Support Associate to help keep client wait times to a minimum while delivering quality service. You will process cash transactions, open accounts, and assist with deposits, IRAs, CDs, and money market accounts, while identifying client needs and recommending suitable products and services.

Additionally, you will participate in outbound calls, assist with loan applications, and ensure compliance with bank procedures, risk