Client-Focused Teller — Great Benefits & Growth

First Interstate Properties, Ltd.; Spearfish (SD); On-site; USD 32,000 - 42,000; Full time

Job summary

First Interstate Properties, Ltd. seeks a friendly teller at our Spearfish, SD Lookout Mountain branch to deliver outstanding client service in both the lobby and drive‑up windows, while representing the bank with professionalism.

You will process deposits, loan payments, currency exchanges, and other routine transactions, build confidential client relationships, and recognize referral opportunities for additional products.

Qualifications

• Ability to handle confidential and sensitive information with discretion.
• Strong mathematical aptitude.
• Excellent written and verbal communication skills. Strong interpersonal skills.
• Exceptional attention to detail.

Responsibilities

• Provide client account services by processing deposits, loan payments, cashing checks, processing savings withdrawals, recording night and mail deposits, selling cashier’s checks, and redeeming savings bonds.
• Answer clients’ questions in person and over the telephone.
• Process additional transactions as needed, including preparing currency transaction reports.
• Identify basic cross-sell and referral opportunities by answering inquiries, informing clients of new services and product promotions, determining client needs, and directing clients to a banker.
• Utilize 360View to record activities, incidents, and referrals to business partners and other lines of business.
• Process consumer credit card applications.
• Complete special client requests such as closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe-deposit box procedures.
• Reconcile cash drawer by verifying cash transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.
• Comply with bank operations and security procedures, including participating in dual-control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof.
• Maintain client confidence and protect bank operations by keeping information confidential and cautioning others regarding potential breaches.
• Enhance job knowledge by attending training sessions.
• Contribute to client service and bank success by welcoming new or different requests and supporting team members to accomplish results.
• Demonstrates basic product knowledge and proficiency with client-facing systems.
• Completes work accurately with minimal errors.
• Participates in volunteer activities.

Skills

Discretion

Mathematical aptitude

Written and verbal communication

Attention to detail

Interpersonal skills

Education

High School Diploma or GED

Job description

First Interstate Properties, Ltd. seeks a friendly teller at our Spearfish, SD Lookout Mountain branch to deliver outstanding client service in both the lobby and drive‑up windows, while representing the bank with professionalism.

You will process deposits, loan payments, currency exchanges, and other routine transactions, build confidential client relationships, and recognize referral opportunities for additional products.