Client-Focused Teller & Financial Wellness Advisor

KeyBank; West Lake (FL); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyBank is seeking a Teller to provide exceptional in-person client service at a branch. You will handle account transactions, balance cash drawers, and resolve servicing issues with accuracy and integrity.

The role emphasizes financial wellness conversations, transitioning clients to bankers for deeper financial planning, and adhering to policies and security procedures. Weekend shifts may be required.

Qualifications

• Experience in a client service role is required.
• Experience in cash handling is required.
• Basic PC skills with Windows-based applications and calculator are required.

Responsibilities

• Provide in-person teller services and accurate cash handling.
• Identify client needs and refer to a Banker for financial wellness discussions.
• Maintain knowledge of product guides, fees, and policies.

Skills

Client service

Cash handling

Windows PC

Sales & service

Financial wellness

Integrity

Time management

Communication

Education

High School Diploma

GED

Tools

Windows PC

Calculator

Job description

KeyBank is seeking a Teller to provide exceptional in-person client service at a branch. You will handle account transactions, balance cash drawers, and resolve servicing issues with accuracy and integrity.

The role emphasizes financial wellness conversations, transitioning clients to bankers for deeper financial planning, and adhering to policies and security procedures. Weekend shifts may be required.