Financial Wellness Teller & Client Services Pro

KeyCorp; Eugene (OR); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyBank seeks a Branch Teller to deliver in-person client service, handle cash transactions, and support customers with their banking needs. The role emphasizes accurate cash handling, adherence to policies, and opportunities to guide clients toward financial wellness resources.

You will identify opportunities to discuss budgeting, saving, and planning, and you may transition clients to a Banker for deeper financial conversations. This is a branch-based, in-person position.

Qualifications

• Experience in a client service role is required.
• Cash handling experience is required.
• General understanding of Windows PC applications and basic calculator use is required.

Responsibilities

• Provide in-person excellent client service at the branch.
• Balance cash drawer and follow cash-handling procedures.
• Identify financial needs and transition clients to a banker when appropriate.
• Promote banking products and financial wellness resources to clients.
• Adhere to all banking regulations and security procedures.

Skills

Client service

Cash handling

Sales & service

Financial wellness

Time management

Integrity

Accuracy

Customer guidance

Education

High School Diploma / GED

Tools

Windows PC

Job description

KeyBank seeks a Branch Teller to deliver in-person client service, handle cash transactions, and support customers with their banking needs. The role emphasizes accurate cash handling, adherence to policies, and opportunities to guide clients toward financial wellness resources.

You will identify opportunities to discuss budgeting, saving, and planning, and you may transition clients to a Banker for deeper financial conversations. This is a branch-based, in-person position.