Client-Focused Teller & Financial Wellness Advisor

KeyBank; City of Albany (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyBank is seeking a Teller at our Albany branch. You will welcome clients, process account transactions, and resolve servicing needs in person. You will listen for opportunities to discuss financial wellness and smoothly transition clients to a Banker when appropriate.

The role emphasizes accurate cash handling, adherence to policy, and customer-focused service in a busy branch environment. Training and growth opportunities available.

Qualifications

• Experience in a client service role.
• Experience in cash handling.
• Proficient with Windows-based PC and calculator.

Responsibilities

• Provide excellent in-person client service at the branch.
• Balance cash drawer and process teller transactions accurately.
• Identify financial wellness opportunities and route to Banker as needed.
• Adhere to bank policies, compliance, and security procedures.

Skills

Customer service

Cash handling

Sales skills

Windows PC

Education

High School Diploma

Notary License (preferred)

Calculator experience

Job description

KeyBank is seeking a Teller at our Albany branch. You will welcome clients, process account transactions, and resolve servicing needs in person. You will listen for opportunities to discuss financial wellness and smoothly transition clients to a Banker when appropriate.

The role emphasizes accurate cash handling, adherence to policy, and customer-focused service in a busy branch environment. Training and growth opportunities available.