Client-Focused Teller & Financial Wellness Advisor

KeyBank; Town of Queensbury (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyBank is seeking a Teller in Queensbury, NY to provide in-person service at the branch, handle transactions, and assist clients with everyday banking needs. You will listen for financial wellness opportunities and smoothly transition clients to a Banker for deeper guidance.

Candidates should have a High School Diploma or GED and experience in client service plus cash handling. Notary license is preferred and weekend work may be required.

Qualifications

• High School Diploma or GED or equivalent business experience.
• Experience in a client service role and in cash handling.
• Ability to learn banking software and maintain accuracy.
• Notary license preferred.
• Strong communication and teamwork skills.

Responsibilities

• Provide in-person teller services and resolve client issues.
• Identify financial wellness opportunities and refer to bankers.
• Balance cash drawer and follow balancing procedures.
• Maintain knowledge of product guides, fees and policies.
• Occasionally work Saturdays as directed by management.

Skills

Client service

Cash handling

Sales skills

Financial wellness

Teamwork

Attention to detail

Education

High School Diploma or GED

Tools

Windows PC

Calculator

Job description

KeyBank is seeking a Teller in Queensbury, NY to provide in-person service at the branch, handle transactions, and assist clients with everyday banking needs. You will listen for financial wellness opportunities and smoothly transition clients to a Banker for deeper guidance.

Candidates should have a High School Diploma or GED and experience in client service plus cash handling. Notary license is preferred and weekend work may be required.