Client-Focused Technical Project Manager

Lithium Networks LLC; Austin (TX); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Lithium Networks, LLC is seeking a Technical Account & Project Manager to own client alignment and coordinate the delivery of planned technology initiatives in a hybrid environment.

This role blends client management with project execution, requiring clear communication between clients and technical teams. It is not a sales or engineering position; the focus is on planning, delivery, and governance.

Qualifications

• Experience in project management, technical account management, IT services, or a similar client-facing technology environment.
• Strong organizational skills with the ability to manage multiple concurrent clients, projects, priorities, and dependencies.
• Strong written and verbal communication skills.
• Ability to communicate effectively with both technical and nontechnical stakeholders.
• Working knowledge of business IT infrastructure, cloud services, networking, cybersecurity, Microsoft 365, and related technologies.
• Ability to understand technical concepts without needing to perform the underlying engineering work.
• Strong ownership, follow-through, judgment, and attention to detail.
• Ability to identify problems early, establish clear next actions, and drive work toward completion.

Responsibilities

• Serve as a primary point of contact for assigned clients outside of routine service desk activity.
• Maintain an understanding of client priorities, business needs, technology environment, and upcoming initiatives.
• Conduct and coordinate regular client reviews and technology planning discussions.
• Maintain client technology roadmaps and track identified initiatives through their lifecycle.
• Coordinate internally with technical, sales, service delivery, and executive teams as appropriate.
• Set and maintain clear expectations with clients regarding priorities, responsibilities, timelines, and next steps.
• Identify client needs and route them to the appropriate internal resource. This role is not responsible for selling or generating revenue.
• Own assigned projects from authorization through completion and handoff.
• Develop and maintain project plans, schedules, milestones, requirements, dependencies, and deliverables.
• Coordinate technical resources without directly managing technical personnel.
• Coordinate client responsibilities, vendors, procurement, scheduling, and other project dependencies.
• Maintain consistent and appropriate project communication with clients and internal stakeholders.
• Identify risks, delays, scope concerns, and resource conflicts early and drive them toward resolution.
• Track project progress against established milestones, timelines, and budgets.
• Maintain project documentation and ensure projects are properly closed and transitioned into ongoing support.

Skills

Project management

Technical account management

IT services

Managed services

Client-facing environment

Communication skills

Organizational skills

Stakeholder communication

Cloud services

Tools

Microsoft 365

Cloud platforms

Job description

Lithium Networks, LLC is seeking a Technical Account & Project Manager to own client alignment and coordinate the delivery of planned technology initiatives in a hybrid environment.

This role blends client management with project execution, requiring clear communication between clients and technical teams. It is not a sales or engineering position; the focus is on planning, delivery, and governance.