Senior Program & Account Manager - Hybrid/Remote

CapTech Consulting; Atlanta (GA); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible work environment

Learning & Development programs

Modern Health

Carrot Fertility

Fringe benefits stipend

Employee Resource Groups

Philanthropic partnerships

401(k) matching

Job summary

CapTech Consulting is seeking a Program Manager / Account Manager to drive client success across complex business and technology initiatives. You will partner with clients, guide cross-functional teams, and deliver strategic programs from planning to execution.

Role emphasizes relationship building, consultative leadership, and hands-on project work to achieve superior outcomes for client stakeholders and executives.

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, MIS or equivalent combination of education and experience
• PMP certification preferred.
• Proven account management or other relevant experience.
• Minimum 8years of experience in project or program management role, preferably with full agile development life cycle experience.
• Demonstrated track record of successful ability to manage large and complex consulting engagements.
• Ability to assess client needs, identify omissions and gaps, and design optimal solution.
• Creative thinking and seeking innovative solutions to complex technical/business problems.
• Ability to establish immediate credibility with clients, build consensus, and achieve goals through influence.
• Excellent communication skills, listening, negotiation and presentation skills.

Responsibilities

• Establish collaborative partnership with key stakeholders to assess and recommend optimal business and technical solutions.
• Lead cross-functional delivery teams to deliver impactful business outcomes.
• Develop integrated plans to establish, monitor, manage and report key milestones and deliverables.
• Support the triage and resolution of critical program or project issues and scope changes throughout the project phases.
• Develop a trusted advisor relationship with key client stakeholders and executive sponsors
• Build and maintain strong, long-lasting customer relationships.
• Perform hands-on project work, including analysis, design, process engineering, and change management, as needed by the project.
• Advocates for digital accessibility and inclusive design practices in all projects and client interactions.

Skills

Project management

Account management

Agile development lifecycle

Client relationship management

Communication skills

Negotiation

Presentation skills

Influence

Creative thinking

Education

Bachelor’s degree in Business Administration, Computer Science, MIS

Job description

CapTech Consulting is seeking a Program Manager / Account Manager to drive client success across complex business and technology initiatives. You will partner with clients, guide cross-functional teams, and deliver strategic programs from planning to execution.

Role emphasizes relationship building, consultative leadership, and hands-on project work to achieve superior outcomes for client stakeholders and executives.