Client-Focused Service Advisor — Upsell, Updates, & Satisfaction

Gulf Coast Auto Park; Lake Jackson (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay plan

Medical, Dental & Vision Insurance

401(k) Retirement Savings Plan

PTO/Vacation

Discounts on vehicle purchases

Advancement opportunities for high performers

Job summary

A local auto dealership in Lake Jackson, Texas is seeking a Service Advisor to act as the primary point of contact for customers in the service department. Responsibilities include upselling services, providing repair estimates, and maintaining high customer satisfaction. Candidates should have excellent customer service skills and preferably some experience in the automotive industry. The role comes with competitive pay and various benefits including medical and retirement plans.

Qualifications

• Must have outstanding customer service skills.
• A positive attitude is necessary for this position.
• Customer service experience is required.

Responsibilities

• Upsell additional services using low pressure methods.
• Provide accurate repair/maintenance estimates.
• Follow up on each repair and keep customers informed.

Skills

Outstanding customer service skills

Positive attitude

Customer service experience

Experience with Reynolds & Reynolds DMS

Prior automotive service advisor experience

Job description

A local auto dealership in Lake Jackson, Texas is seeking a Service Advisor to act as the primary point of contact for customers in the service department. Responsibilities include upselling services, providing repair estimates, and maintaining high customer satisfaction. Candidates should have excellent customer service skills and preferably some experience in the automotive industry. The role comes with competitive pay and various benefits including medical and retirement plans.