Client-Focused Relationship Banker & Advisor

Confidential; Asheville (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical with wellness incentives

Dental and vision

HSA with company match

Tuition reimbursement

Mentor program

401(k) with 6% match

Further benefits

Job summary

First Horizon Bank is seeking a Universal Banker/Teller to engage clients in consultative conversations, identify their financial priorities, and guide them through deposit accounts and loan options. The role emphasizes delivering excellent client experiences and proactive outreach in a banking center environment.

The position involves helping clients with transactions, staying compliant with regulations, and supporting tellers to minimize wait times.

Qualifications

• High school diploma or GED is required.
• 2–5 years of experience as a Universal Banker or Teller is preferred.

Responsibilities

• Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions.
• Identify deposit and borrowing needs and guide clients through options, including opening accounts and loan applications.
• Provide personalized financial advice aligned with clients' short- and long-term goals, leveraging bank products and services.
• Recognize opportunities to deepen relationships with additional products and make referrals to bank partners (mortgage, wealth, private client, business banking).
• Conduct regular calls to clients and prospects to offer tailored financial solutions.
• Support a high-performing sales culture by coaching associates on sales, referrals, and product knowledge.

Skills

Sales

Customer service

Communication

Education

High school diploma or GED

Tools

Microsoft Office Suite

Salesforce

Job description

First Horizon Bank is seeking a Universal Banker/Teller to engage clients in consultative conversations, identify their financial priorities, and guide them through deposit accounts and loan options. The role emphasizes delivering excellent client experiences and proactive outreach in a banking center environment.

The position involves helping clients with transactions, staying compliant with regulations, and supporting tellers to minimize wait times.