Client-Focused Relationship Banker

JPMorgan Chase & Co.; Walpole (MA); On-site; USD 48,000 - 72,000; Full time

Job summary

JPMorgan Chase & Co. seeks an Associate Relationship Banker to welcome clients in a Chase Branch in Walpole, MA, and provide knowledgeable, friendly service. You will use banking solutions and technology to meet financial needs and support the branch’s success.

The role emphasizes relationship building, needs-based conversations, and collaboration with specialists to address complex financial needs while adhering to policies and regulatory requirements.

Qualifications

• Excellent communication skills, both in person and over the phone.
• Ability to tailor features and benefits of products and services to clients.
• Ability to resolve client issues with attention to detail.

Responsibilities

• Put clients first and provide attentive, friendly service in a welcoming branch environment.
• Engage in consultative conversations to understand client needs and build trust.
• Assist walk-in and scheduled clients, in person and by phone, to deepen relationships and tailor recommendations.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs.
• Learn products and procedures to effectively consult and connect clients with experts.

Skills

Customer service

Communication

Problem solving

Regulatory compliance

Sales ability

Education

High school degree

Job description

JPMorgan Chase & Co. seeks an Associate Relationship Banker to welcome clients in a Chase Branch in Walpole, MA, and provide knowledgeable, friendly service. You will use banking solutions and technology to meet financial needs and support the branch’s success.

The role emphasizes relationship building, needs-based conversations, and collaboration with specialists to address complex financial needs while adhering to policies and regulatory requirements.