Client-Focused Relationship Banker

JPMorgan Chase & Co.; Avon (CT); On-site; USD 52,000 - 72,000; Full time

Job summary

JPMorgan Chase & Co. in Avon, CT is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and offer thoughtful solutions using the latest banking technology.

You will build lasting relationships by delivering hospitality and expert advisory in a busy branch environment. The role emphasizes friendly, proactive service, collaboration with a team of specialists, and adherence to banking regulations.

Qualifications

• Ability to create memorable experiences for our clients.
• Excellent communication skills, both in person and over the phone.
• Ability to resolve client issues with attention to detail.
• Operate within risk parameters and complete training.
• HS diploma or GED required.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Engage in clear, polite, consultative communication to help clients and build trust – ask questions and listen to understand, anticipate their needs.
• Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Client experience

Communication

Issue resolution

Risk compliance

Customer service

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Avon, CT is seeking an Associate Relationship Banker to welcome clients, understand their financial needs, and offer thoughtful solutions using the latest banking technology.

You will build lasting relationships by delivering hospitality and expert advisory in a busy branch environment. The role emphasizes friendly, proactive service, collaboration with a team of specialists, and adherence to banking regulations.