Client-Focused Personal Banker (In-Person & Virtual)

Peoples Security Bank & Trust Company; Dunmore (Lackawanna County); On-site; USD 32,000 - 42,000; Full time

Job summary

Peoples Security Bank & Trust Company in Lackawanna County seeks a branch associate to deliver an exceptional customer experience, support clients in-person or virtually, and assist with day-to-day branch operations.

You will handle transactions, maintain cash drawers, stay compliant with banking regulations, and refer clients to partners for deposits, loans, or wealth services. Strong communication and problem-solving skills are essential.

Qualifications

• High school diploma or equivalent required, associate degree or General Banking Diploma preferred.
• 1-2 years of related experience recommended.
• Strong communication and customer-service skills are essential.

Responsibilities

• Delivers exceptional customer experience in-person or virtually.
• Supports branch operations and participates in day-to-day activities.
• Processes customer transactions accurately and compliantly.
• Maintains cash drawer, night deposits, and ATM servicing.
• Ensures compliance with banking regulations and updates knowledge on policy changes.
• Promotes bank products and services and directs clients to appropriate partners.

Education

High school diploma or equivalent

Associate's degree

General Banking Diploma

Tools

Banking software

Job description

Peoples Security Bank & Trust Company in Lackawanna County seeks a branch associate to deliver an exceptional customer experience, support clients in-person or virtually, and assist with day-to-day branch operations.

You will handle transactions, maintain cash drawers, stay compliant with banking regulations, and refer clients to partners for deposits, loans, or wealth services. Strong communication and problem-solving skills are essential.