Client Banking Advisor — In-Branch & Virtual Support

Peoples Security Bank & Trust Company; Scranton (Lackawanna County); On-site; USD 32,000 - 41,000; Full time

Job summary

Peoples Security Bank & Trust Company in Scranton is seeking an adaptable customer service-focused branch associate. You will support clients in-person or virtually, handle daily transactions, and assist with deposits, withdrawals, and payments while upholding bank policies.

You'll work as part of the branch team to deliver exceptional service, learn the bank’s products, and refer clients to partners for loans, cash management, or wealth services.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Customer service training and relationship-building skills encouraged.
• Experience with banking products and services a plus.

Responsibilities

• Processes customer transactions (deposits, withdrawals, checks, and payments) accurately and compliantly.
• Balances cash drawer, night deposits, and ATM services; supports vault duties as needed.
• Provides excellent customer service and answers questions about accounts and services.

Skills

Effective communication across channel

Interpersonal skills

Problem solving

Knowledge of branch transactionalTasks

Tech literacy

Education

High School diploma or equivalent

Associate’s degree or general banking diploma preferred

Job description

Peoples Security Bank & Trust Company in Scranton is seeking an adaptable customer service-focused branch associate. You will support clients in-person or virtually, handle daily transactions, and assist with deposits, withdrawals, and payments while upholding bank policies.

You'll work as part of the branch team to deliver exceptional service, learn the bank’s products, and refer clients to partners for loans, cash management, or wealth services.