Client-Focused Personal Banker I — Growth, Cross-Sell & Service

Fifth Third Bank; Birmingham (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Fifth Third Bank in Michigan is seeking candidates for a Retail Personal Banker I program. Selected individuals will join a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in a certification and placement as a Financial Center Personal Banker I.

The role uses a consultative sales process to identify and meet customer needs, focusing on acquiring new households and deepening relationships through cross-selling and community interactions.

Qualifications

• Onboarding includes rotations in operations and Sales & Service.
• Must have or be eligible for S.A.F.E. Act/NMLS registration.
• Travel for training and program related sessions is expected.

Responsibilities

• Use the consultative sales process to identify current and future financial needs.
• Maintain in-depth knowledge of Retail products/services and recommend solutions.
• Cross-sell to new and existing customers and coordinate with partners for holistic solutions.
• Provide excellent customer service and maintain professional demeanor.

Skills

Consultative sales

Strong communication

NMLS registration/eligibility

Education

College degree or work experience

Job description

Fifth Third Bank in Michigan is seeking candidates for a Retail Personal Banker I program. Selected individuals will join a 4-8 week onboarding with rotations in operations and Sales & Service, culminating in a certification and placement as a Financial Center Personal Banker I.

The role uses a consultative sales process to identify and meet customer needs, focusing on acquiring new households and deepening relationships through cross-selling and community interactions.