Personal Banker I — Grow with Consultative Banking

Fifth Third Bank; Wixom (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

Fifth Third Bank in Michigan seeks candidates for a Retail Personal Banker I, joining a structured onboarding program with rotations in operations and Sales & Service. A certification follows to equip you for roles within the Retail Personal Banker family.

The role focuses on consultative selling, building customer relationships, and cross-selling while handling teller transactions. Travel for training is expected; NMLS SAFÉ Act registration is required.

Qualifications

• College degree or work experience, or a combination of education and experience.
• Experience in the financial industry preferred.
• Ability to develop comfort with sales activities to acquire customers and cross-sell.
• Ability to understand advanced math functions for credit/financial analysis.
• Ability to professionally represent Fifth Third Bank and communicate effectively.
• Knowledge of Retail policies; SAFÉ Act registration via NMLS required.

Responsibilities

• Use consultative sales to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Proactively reach out to customers and set appointments for reviews.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Coordinate with Business Partners to provide holistic financial solutions.
• Meet/exceed customer experience and production goals and support revenue growth.

Skills

Sales experience

Customer service

Communication

Math proficiency

NMLS registration awareness

Education

College degree or relevant work experience

Job description

Fifth Third Bank in Michigan seeks candidates for a Retail Personal Banker I, joining a structured onboarding program with rotations in operations and Sales & Service. A certification follows to equip you for roles within the Retail Personal Banker family.

The role focuses on consultative selling, building customer relationships, and cross-selling while handling teller transactions. Travel for training is expected; NMLS SAFÉ Act registration is required.