Personal Banker I: Build Trust & Relationships

Frost; Burleson (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) matching

Paid time off

Job summary

Frost is seeking a Personal Banker I in Texas to be the first point of contact for customers, delivering friendly service and building lasting relationships.

You will handle deposits, loans, and account maintenance while adhering to bank policies and risk controls. The role emphasizes integrity, accuracy, and helping clients on their financial journey with a strong emphasis on customer satisfaction.

Qualifications

• Exceptional customer service skills required.
• Proficiency with Microsoft Office applications.
• Strong written and verbal communication skills expected.
• Cash-handling experience preferred.
• Experience addressing fraud or protecting customers is a plus.

Responsibilities

• Provide coverage in personal banking and teller services.
• Educate customers on deposits and loans; assist with service or account issues.
• Uphold integrity and exercise good judgment in all customer interactions.
• Deliver teller services: deposits, payments, check cashing per policy.
• Maintain cash on hand and settle teller cash daily.

Skills

Exceptional customer service skills

Excellent written and verbal skills

Cash-handling experience

Experience in fraud prevention or risk

Education

College hours

Tools

Microsoft applications

Job description

Frost is seeking a Personal Banker I in Texas to be the first point of contact for customers, delivering friendly service and building lasting relationships.

You will handle deposits, loans, and account maintenance while adhering to bank policies and risk controls. The role emphasizes integrity, accuracy, and helping clients on their financial journey with a strong emphasis on customer satisfaction.