Bilingual Personal Banker: Grow Banking Relationships

PNC Financial Services Group, Inc.; Mesa (AZ); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

medical/prescription drug coverage (HS

Dental and vision options

401(k) with PNC match

Job summary

PNC Financial Services Group, Inc. in Mesa, AZ is seeking a Personal Banker to acquire and deepen the branch customer base and deliver proactive sales and service. You will help customers manage their financial wellbeing and collaborate with ecosystem partners to grow relationships.

The role emphasizes driving revenue, coordinating with partners, and presenting PNC solutions while upholding risk controls and a differentiated customer experience. Bilingual Spanish preferred; in-office position.

Qualifications

• Associates or equivalent degree typically required, plus related experience or product knowledge.
• 3+ years experience typically required.
• In lieu of a degree, a combination of education, certifications and experience may be considered.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Position PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process.
• Educates customers on options for managing financial transactions using technology, tools and resources.
• Manages risk through adherence to policies and procedures and demonstrates sound judgment.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leverage Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

No Degree

Certifications No Required Certification(s)

Licenses

Job description

PNC Financial Services Group, Inc. in Mesa, AZ is seeking a Personal Banker to acquire and deepen the branch customer base and deliver proactive sales and service. You will help customers manage their financial wellbeing and collaborate with ecosystem partners to grow relationships.

The role emphasizes driving revenue, coordinating with partners, and presenting PNC solutions while upholding risk controls and a differentiated customer experience. Bilingual Spanish preferred; in-office position.