Client-Focused Mortgage Processor | Streamlined Closings

Mmbba; Dublin (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Civista Bank is seeking a Mortgage Processing Specialist to gather and process all documents necessary to satisfy underwriting requirements. You will work with borrowers, mortgage loan officers, and underwriters to ensure an exceptional home buying experience.

The role requires collaboration with vendors and strong knowledge of mortgage operations. You will manage file workflows, coordinate documentation, and maintain confidentiality while delivering superior customer service.

Qualifications

• Minimum two years of experience in the mortgage loan industry.
• Encompass Software System experience preferred.
• Strong knowledge of banking industry practices relative to mortgage loan operations.

Responsibilities

• Review application files to verify data is complete and meets requirements.
• Collaborate with third party vendors to ensure timely ordering of documentation and services.
• Manage complex loan pipeline to prioritize workflow and meet milestones.
• Serve as main contact with borrowers during processing and ensure an exceptional customer experience.

Skills

Mortgage industry experience

Communication

Organizational skills

Tools

Encompass Software

Microsoft Office

Job description

Civista Bank is seeking a Mortgage Processing Specialist to gather and process all documents necessary to satisfy underwriting requirements. You will work with borrowers, mortgage loan officers, and underwriters to ensure an exceptional home buying experience.

The role requires collaboration with vendors and strong knowledge of mortgage operations. You will manage file workflows, coordinate documentation, and maintain confidentiality while delivering superior customer service.