Client-Focused Marketing Projects Lead

Forthea - Digital Marketing Agency; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Forthea is seeking an Account/Relationship Manager to oversee client accounts, coordinate with services teams, and drive strategic initiatives from Houston-based offices. The role emphasizes delivering measurable results through strong client service, cross-functional collaboration, and proactive account oversight.

Ideal candidates have 1–2+ years in related roles, a bachelor’s degree, and proven ability to write and present marketing plans.

Qualifications

• Bachelor's Degree from 4-year, accredited college.
• 1-2+ years' experience in an account management, project management or relationship management role, preferably within an online advertising firm, or enterprise technology firm.
• Excellent client and account service record; track record of accomplishing successful results for clients.
• Experience with writing, presenting and executing effective communications, media or interactive marketing plans.
• Minimum Field-of-Expertise: Marketing, Advertising, PR, Communications or similar.
• Minimum Computer Experience: Knowledge of Microsoft Word, Excel, Outlook and PowerPoint.

Responsibilities

• Periodic meetings with account services teams to review success status.
• Periodic meetings with Client to review overall progress, strategy, satisfaction and any new needs.
• Stay abreast of all current agency accounts for reference in new business presentations.
• Assist agency leadership with research, and information gathering.
• Serve as liaison between client and production team, working closely with production team leads to ensure success.
• Constant review accounts for trouble-spots, trying to improve what may seem to be satisfactory situations.
• Periodically review client's primary performance metrics and meet with production team to ensure success.
• Review account performance and present suggestions and proposals for up-sells.
• Support the Account Lead on renewals by tracking renewal dates, pulling performance results, and preparing talking points for ongoing products and services.
• Help write proposals for new services, add-ons, and upgrades, working with the Account Lead and production teams to gather details and scope. Assist with revisions and contract paperwork as needed.
• Proactively monitor and report on client success to internal teams.

Skills

Account management

Relationship management

Communication

Marketing plans

Education

Bachelor's Degree

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Forthea is seeking an Account/Relationship Manager to oversee client accounts, coordinate with services teams, and drive strategic initiatives from Houston-based offices. The role emphasizes delivering measurable results through strong client service, cross-functional collaboration, and proactive account oversight.

Ideal candidates have 1–2+ years in related roles, a bachelor’s degree, and proven ability to write and present marketing plans.