Client-Focused Logistics Manager & Ops Analytics

transportationinsight; Hickory (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

Transportation Insight is seeking a Logistics Manager to provide tactical and operational support for a defined client book, ensuring delivery per contract and delivering client retention.

The ideal candidate will have 3–5 years in transportation, strong Excel and TMS experience, Salesforce, and proven communication and problem-solving skills. This on-site role in Hickory, NC offers standard hours Monday–Friday.

Qualifications

• Bachelor's degree in business administration or similar field.
• 3–5 years of experience in the Transportation industry.
• Strong technical skills with Microsoft suite, heavy Excel usage, Transportation Management Systems, Optimization Engines, Salesforce.com and Reporting/BI Tools.

Responsibilities

• Support communication across the organization and collaborate with cross-functional partners to meet client objectives and milestones.
• Collaborate with Account Managers to drive internal and external communications and expand client relationships.
• Identify opportunities for upsell within the current client scope.
• Own the metrics delivery and client KPIs for assigned books of business.
• Coordinate with internal teams to reflect the voice of the customer and drive continuous improvement.

Skills

MS Excel

Transportation Management Systems

Optimization Engines

Salesforce

BI Tools

Critical thinking

Communication skills

Self-motivated

Education

Bachelor's degree in business administration

Tools

Microsoft Office

Salesforce.com

Reporting/BI Tools

Optimization Engines

Job description

Transportation Insight is seeking a Logistics Manager to provide tactical and operational support for a defined client book, ensuring delivery per contract and delivering client retention.

The ideal candidate will have 3–5 years in transportation, strong Excel and TMS experience, Salesforce, and proven communication and problem-solving skills. This on-site role in Hickory, NC offers standard hours Monday–Friday.