Client-Focused Loan Solutions Advisor

OneMain Financial Group; Stallings (NC); On-site; USD 32,000 - 56,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) match up to 4%

Stock purchase plan (10% discount)

Job summary

OneMain Financial Group is looking for a Loan Sales Specialist to assist customers with financing needs. You will deliver friendly, fast, and affordable loan options, guiding clients through the process and answering questions across multiple channels.

The role emphasizes multitasking, empathy, and a results-driven approach with opportunities for career growth within the company. On-site schedule typically Monday–Friday, with occasional extended hours as needed.

Qualifications

• High School Diploma or GED is required.
• Experience in sales, collections or customer service is preferred.
• Bilingual ability in Spanish is a plus.

Responsibilities

• Multitask effectively to meet the dynamic needs of the role and deliver timely service.
• Exceed customer expectations through empathy and encouragement to achieve branch goals.
• Develop new connections and engage customers throughout the loan process with tailored solutions.
• Manage the loan life cycle, including collections, while ensuring compliance with laws and regulations.
• Communicate with customers and other departments via phone, email, chat and internal systems.
• Demonstrate passion for achievement and a goal-oriented mindset.
• Educate customers on optional insurance products and clearly explain loan terms and options.

Skills

Multitasking

Customer service

Communication

Sales skills

Compliance awareness

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain Financial Group is looking for a Loan Sales Specialist to assist customers with financing needs. You will deliver friendly, fast, and affordable loan options, guiding clients through the process and answering questions across multiple channels.

The role emphasizes multitasking, empathy, and a results-driven approach with opportunities for career growth within the company. On-site schedule typically Monday–Friday, with occasional extended hours as needed.