Loan Solutions Advisor

Jobtome; Catawba (VA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist to help customers access financing and navigate the loan process with empathy and efficiency. The on-site role offers competitive compensation, development opportunities, and a range of benefits as part of a team focused on responsible lending.

The position involves Monday–Friday schedules with some extended hours; candidates may engage across phone, email, chat, and in-house systems to meet branch goals and customer needs.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic demands, ensuring timely service.
• Exceed customer expectations through empathy and results for branch goals.
• Develop and maintain connections with customers during loan processes.
• Manage the life cycle of loans, including collections, while complying with laws.
• Engage with customers and departments through phone, email, chat, and in-house systems.
• Demonstrate achievement orientation and a goal-driven attitude.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Communication

Spanish bilingual

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to help customers access financing and navigate the loan process with empathy and efficiency. The on-site role offers competitive compensation, development opportunities, and a range of benefits as part of a team focused on responsible lending.

The position involves Monday–Friday schedules with some extended hours; candidates may engage across phone, email, chat, and in-house systems to meet branch goals and customer needs.