Loan Solutions Advisor - Fast, Customer-Focused

OneMain Financial Group; Sullivan's Island (SC); Presencial; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Descripción de la vacante

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing for life’s expenses. You will thrive in a competitive environment with rewards for individual and team success while advancing your career within a supportive culture.

The role emphasizes multitasking, empathy, and a strong drive to achieve branch goals. On-site schedule includes Monday–Friday hours with possible Saturday shifts, offering opportunities to develop

Formación

• Sales, Collections or Customer Service experience.
• Bilingual Spanish preferred.

Responsabilidades

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Conocimientos

Sales experience

Customer service

Bilingual Spanish

Educación

High School Diploma or GED

Descripción del empleo

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing for life’s expenses. You will thrive in a competitive environment with rewards for individual and team success while advancing your career within a supportive culture.

The role emphasizes multitasking, empathy, and a strong drive to achieve branch goals. On-site schedule includes Monday–Friday hours with possible Saturday shifts, offering opportunities to develop