Client-Focused Insurance & Financial Services Associate

State Farm Agent; Murphy (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jim Miller - State Farm Agent in Murphy, NC is seeking an Account Associate to support daily operations and enhance customer relationships. You will act as a liaison between customer needs and agency departments, helping to grow the office through proactive service and engagement.

You will assist customers with policy changes and inquiries, process claims, and coordinate with underwriters to ensure timely policy issuance, contributing to a busy, results-driven team.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Jim Miller - State Farm Agent in Murphy, NC is seeking an Account Associate to support daily operations and enhance customer relationships. You will act as a liaison between customer needs and agency departments, helping to grow the office through proactive service and engagement.

You will assist customers with policy changes and inquiries, process claims, and coordinate with underwriters to ensure timely policy issuance, contributing to a busy, results-driven team.