Insurance Account Associate: Client Care & Growth

Gardner Ins and Fin Svcs Inc; Hellertown (PA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jim Gardner - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You will grow the agency through meaningful customer relations, acting as a liaison between customer needs and agency departments.

You will proactively market relevant products and services while maintaining a strong focus on service, accuracy, and timely responses to inquiries.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Jim Gardner - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You will grow the agency through meaningful customer relations, acting as a liaison between customer needs and agency departments.

You will proactively market relevant products and services while maintaining a strong focus on service, accuracy, and timely responses to inquiries.