Insurance Account Associate | Growth & Customer Success

Jim McGill; Simpsonville (SC); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Jim McGill State Farm Agent is seeking an Account Associate to support daily operations and help customers succeed. You will grow the office by building meaningful relationships, handling account updates, assisting with policy changes, and guiding customers through the claims process.

The ideal candidate is organized, has strong customer service and communication skills, and is bilingual in Spanish. You will work with underwriting and agency teams to ensure timely, accurate service and positive

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Bilingual Spanish

Job description

Jim McGill State Farm Agent is seeking an Account Associate to support daily operations and help customers succeed. You will grow the office by building meaningful relationships, handling account updates, assisting with policy changes, and guiding customers through the claims process.

The ideal candidate is organized, has strong customer service and communication skills, and is bilingual in Spanish. You will work with underwriting and agency teams to ensure timely, accurate service and positive