Insurance Account Associate | Flexible Schedule, Benefits & Growth

State Farm Agent; Jacksonville (FL); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Tim Murphy - State Farm Agent in Jacksonville, FL seeks an Account Associate to support daily operations and customer success. You grow the agency through meaningful client relations and act as a liaison between customer needs and agency departments.

You’ll proactively market relevant insurance and financial products, assist with policy changes, claims, and inquiries, and help families manage everyday risks. The role emphasizes collaboration and customer focus.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Tim Murphy - State Farm Agent in Jacksonville, FL seeks an Account Associate to support daily operations and customer success. You grow the agency through meaningful client relations and act as a liaison between customer needs and agency departments.

You’ll proactively market relevant insurance and financial products, assist with policy changes, claims, and inquiries, and help families manage everyday risks. The role emphasizes collaboration and customer focus.