Client-Focused Injury Case Manager

Morgan & Morgan, P.A.; Saint Petersburg (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Saint Petersburg, FL-based Morgan & Morgan, P.A. seeks a Case Manager to support attorneys by organizing cases, drafting documents, and coordinating with clients and providers.

The role emphasizes empathy, strong communication, and attention to detail in handling a varied caseload. Qualified candidates will have experience in personal injury case management or related legal work, with the ability to multi-task, prioritize, and work with minimal supervision.

Qualifications

• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years in a legal position or insurance adjuster experience preferred.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Interact with attorneys and present case synopsis when required
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Skills

Case management

Customer service

Communication

Attention to detail

Multi-tasking

Team player

Typing 35 wpm

Microsoft Word

Excel

Tools

Microsoft Word

Microsoft Excel

CRM software

Outlook

Job description

Saint Petersburg, FL-based Morgan & Morgan, P.A. seeks a Case Manager to support attorneys by organizing cases, drafting documents, and coordinating with clients and providers.

The role emphasizes empathy, strong communication, and attention to detail in handling a varied caseload. Qualified candidates will have experience in personal injury case management or related legal work, with the ability to multi-task, prioritize, and work with minimal supervision.