Client-Focused Eligibility & Benefits Technician

State of Missouri; Rock Port (MO); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Pension plan

Generous leave and holidays

Health insurance

Job summary

The State of Missouri, Family Support Division, seeks a Benefit Program Technician for the Atchison County/Rockport Resource Center in Rockport, MO. The role involves determining initial and continuing eligibility for food, medical, financial and nutritional assistance and interviewing clients in person and by telephone.

Applicants must have a High School diploma or equivalent with four years of customer service experience or a Bachelor's Degree.

Qualifications

• Must have a high school diploma or equivalent and at least four years of customer service experience OR a Bachelor's Degree.
• Personable, compassionate and non-judgmental attitude.
• Lack of post-secondary education will not be used as the sole basis denying consideration.

Responsibilities

• Determine initial and continuing eligibility for food, medical, financial and nutritional assistance.
• Interview clients in person and by telephone.
• Prepare summaries and related documentation.

Skills

Customer service

Communication

Interviewing

Education

High School diploma or equivalent

Bachelor's Degree

Job description

The State of Missouri, Family Support Division, seeks a Benefit Program Technician for the Atchison County/Rockport Resource Center in Rockport, MO. The role involves determining initial and continuing eligibility for food, medical, financial and nutritional assistance and interviewing clients in person and by telephone.

Applicants must have a High School diploma or equivalent with four years of customer service experience or a Bachelor's Degree.