Client-Focused Claims Support Specialist

Risk Placement Services, Inc.; Statesboro (GA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Career development opportunities

Collaborative culture

Global/local impact

Job summary

Risk Placement Services, Inc. is seeking a Claims Customer Service Representative to deliver exceptional service to clients by phone and in writing.

You will assess needs, respond to inquiries, and resolve issues with accuracy and professionalism, maintaining a courteous, client-focused approach. The role emphasizes strong communication, reliability, and attention to detail as you manage routine calls and correspondence while upholding company standards and providing timely information to

Qualifications

• High school diploma or equivalent.
• Minimum of 1 year of customer service experience.
• Strong typing skills and basic computer skills.

Responsibilities

• Provide customer service to a variety of customers via telephone and written communication.
• Identify customer needs and ensure satisfaction for existing clients.
• Respond to inquiries, follow up on issues, and document resolutions.

Skills

Typing

Verbal communication

Customer service

Education

High school diploma or equivalent

Tools

MS Excel

MS PowerPoint

Outlook

MS Word

Job description

Risk Placement Services, Inc. is seeking a Claims Customer Service Representative to deliver exceptional service to clients by phone and in writing.

You will assess needs, respond to inquiries, and resolve issues with accuracy and professionalism, maintaining a courteous, client-focused approach. The role emphasizes strong communication, reliability, and attention to detail as you manage routine calls and correspondence while upholding company standards and providing timely information to