Client-Focused Case Support Specialist

Paycom - ATS; Spokane (WA); On-site; USD 34,000 - 52,000; Full time

Job summary

Aging and Long Term Care of Eastern Washington is seeking a Case Manager Assistant to support Case Management by coordinating client information, assisting with visits, and documenting services. The role emphasizes teamwork, independence, and knowledge of aging and long-term care networks.

Responsibilities include direct client support, home visits, SER documentation in CARE, and service authorization through ProviderOne. A valid driver’s license and background check are required.

Qualifications

• Must have one year of in-person human services experience (paid or volunteer).
• Background check required after offer.
• Valid driver’s license required.

Responsibilities

• Assist Case Managers by phone or in person with clients and providers.
• Conduct home visits to clients as directed.
• Complete SER documentation in CARE.
• Authorize services using ProviderOne.

Skills

Aging and long-term care knowledge

MS Word

MS Excel

MS Outlook

Teamwork

Independent work

Verbal and written communication

Education

High school diploma or equivalent

Tools

CARE

ProviderOne

Job description

Aging and Long Term Care of Eastern Washington is seeking a Case Manager Assistant to support Case Management by coordinating client information, assisting with visits, and documenting services. The role emphasizes teamwork, independence, and knowledge of aging and long-term care networks.

Responsibilities include direct client support, home visits, SER documentation in CARE, and service authorization through ProviderOne. A valid driver’s license and background check are required.