Client-Focused Banking Teller & Solutions Pro

Citi; New York (NY); On-site; USD 42,000 - 52,000; Part time

Job summary

Citi in Bronx, NY is hiring an entry-level Teller to support branch operations and deliver high-quality client service. You will handle day-to-day transactions, assist customers with account needs, and promote Citi’s digital tools to enhance the customer experience.

The role emphasizes accuracy, teamwork, and compliance with bank policies while contributing to branch revenue through effective recommendations and service excellence.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as first point of contact for Citi clients with friendly, efficient service.
• Perform banking transactions, manage cash deposits and vault cash.
• Identify referral opportunities based on client financial goals.
• Educate clients on Citi digital and self-service options.
• Adhere to policies and regulatory procedures to protect assets.
• Address client needs and escalate issues when needed.
• Maintain knowledge of client accounts and Citi products.
• Deliver exceptional client experience measured by metrics.
• Assess risk in business decisions and ensure compliance.

Skills

Relevant experience

Sales experience

Money handling

Communication skills

Teamwork

Education

High School diploma or equivalent

Job description

Citi in Bronx, NY is hiring an entry-level Teller to support branch operations and deliver high-quality client service. You will handle day-to-day transactions, assist customers with account needs, and promote Citi’s digital tools to enhance the customer experience.

The role emphasizes accuracy, teamwork, and compliance with bank policies while contributing to branch revenue through effective recommendations and service excellence.