Client-Focused Banking Specialist

Fairygodboss; Rogers (AR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker who will create a welcoming branch environment, greet clients, and manage lobby flow while delivering attentive service. You will work to understand client needs, open and service accounts, and ensure compliance with banking policies.

The role emphasizes building trusted relationships and guiding clients to digital tools. You will educate customers on Chase Mobile App and online banking, collaborate with team members, and support branch operations.

Qualifications

• Ability to put clients first and deliver attentive service.
• Ability to build trusted relationships and understand client needs.
• Strong communication and empathy to advise on banking solutions.

Responsibilities

• Create welcoming environment and greet clients on entry; manage lobby flow and scheduling.
• Assist with account servicing, new account openings, and compliance with policies.
• Educate clients on digital banking tools and self-service options.
• Build relationships through active listening and collaborative teamwork.
• Assist branch operations and cash handling in line with bank procedures.

Skills

Client service

Relationship building

Effective communication

Attention to detail

Team oriented

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker who will create a welcoming branch environment, greet clients, and manage lobby flow while delivering attentive service. You will work to understand client needs, open and service accounts, and ensure compliance with banking policies.

The role emphasizes building trusted relationships and guiding clients to digital tools. You will educate customers on Chase Mobile App and online banking, collaborate with team members, and support branch operations.