Client-Focused Banking Associate | Tech-Savvy Service

JPMorganChase; Avon (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Chase is seeking an Associate Banker to deliver welcoming, energetic service and trusted financial guidance. You will greet clients, explain banking options, and help them reach their goals using the latest digital tools. The role emphasizes teamwork, compliance, and customer-first solutions within a bustling branch environment.

You will learn products quickly, open accounts, assist with day-to-day transactions, and collaborate with the branch team to ensure a seamless client experience.

Qualifications

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Greet clients and manage lobby traffic, using a tablet to check them in and schedule meetings.
• Open new accounts and service existing ones while following policies and regulations.
• Educate clients on day-to-day banking and self-service options like mobile app and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations and cash devices in line with bank policies.

Skills

Client service experience

Relationship building

Communication skills

Teamwork

Learning products

Problem resolution

Education

High school diploma or GED equivalent

Job description

Chase is seeking an Associate Banker to deliver welcoming, energetic service and trusted financial guidance. You will greet clients, explain banking options, and help them reach their goals using the latest digital tools. The role emphasizes teamwork, compliance, and customer-first solutions within a bustling branch environment.

You will learn products quickly, open accounts, assist with day-to-day transactions, and collaborate with the branch team to ensure a seamless client experience.