Client-Focused Banking Concierge

Huntington Bancshares, Inc.; Michigan; Hybrid; USD 42,000 - 64,000; Full time

Job summary

Huntington Bancshares, Inc. in Michigan is seeking a Customer Experience Banker Non NMLS to serve walk-in customers, retain and grow consumer and business relationships, and provide tailored financial solutions focused on deposit products.

The role emphasizes delivering excellent service, educating customers on banking products, and proactively growing relationships through a disciplined sales process while adhering to all policies and regulatory requirements.

Qualifications

• High School Diploma or GED with 1 year of customer service or similar work, or a Bachelor's degree.
• Knowledge of consumer deposit products.
• Ability to educate customers and grow relationships through a structured sales process.

Responsibilities

• Providing excellent customer service and resolving customer issues.
• Educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships and sourcing referrals.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Adhering to all policies, security, risk and regulatory requirements.

Skills

Customer service

Sales

Communication

Problem solving

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. in Michigan is seeking a Customer Experience Banker Non NMLS to serve walk-in customers, retain and grow consumer and business relationships, and provide tailored financial solutions focused on deposit products.

The role emphasizes delivering excellent service, educating customers on banking products, and proactively growing relationships through a disciplined sales process while adhering to all policies and regulatory requirements.