Client-Centric Banking Associate

JPMorganChase; Fresno (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health care coverage

Retirement plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is a leading financial services firm committed to delivering exceptional client experiences. As an Associate Banker, you will embody our hospitality and help clients achieve their financial goals using the latest banking solutions.

You will build trusted relationships, guide customers through everyday transactions, open new accounts, and collaborate with branch teams to provide seamless service in a fast-paced, diverse environment.

Qualifications

• Client-service oriented with the ability to greet and assist clients
• Strong relationship-building and active listening skills
• Clear communication to understand and help clients
• Ability to resolve client issues with attention to detail
• Collaborative mindset to deliver seamless service
• Ability to learn products, services, and procedures quickly
• High school diploma or GED required

Responsibilities

• Create a welcoming environment and greet clients entering the branch
• Provide account servicing and maintenance, open new accounts
• Educate clients on day-to-day banking and digital self-service options
• Build relationships by listening and identifying client needs
• Handle branch operations and cash handling in compliance with policy

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge

High school diploma

Education

High school diploma or GED

Job description

Chase is a leading financial services firm committed to delivering exceptional client experiences. As an Associate Banker, you will embody our hospitality and help clients achieve their financial goals using the latest banking solutions.

You will build trusted relationships, guide customers through everyday transactions, open new accounts, and collaborate with branch teams to provide seamless service in a fast-paced, diverse environment.