Client-Focused Banking Associate

JPMorgan Chase & Co.; Pasadena (CA); On-site; USD 25,000 - 30,000; Part time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, client‑focused service in a Pasadena branch. You will open and service accounts, educate clients on digital banking, and collaborate with team members to help clients reach their financial goals.

Role emphasizes strong communication, empathy, and adherence to banking policies while supporting daily branch operations and customer satisfaction.

Qualifications

• Customer service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Strong communication and listening skills.
• Comfort with technology and digital banking tools.

Responsibilities

• Greet clients and provide attentive, friendly service in the branch.
• Open new accounts and perform account servicing while following policies and regulatory requirements.
• Educate clients on day‑to‑day banking and digital channels (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and collaborating with team members to meet financial goals.
• Assist with branch operations and cash devices, adhering to bank procedures.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge

Learning new procedures

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, client‑focused service in a Pasadena branch. You will open and service accounts, educate clients on digital banking, and collaborate with team members to help clients reach their financial goals.

Role emphasizes strong communication, empathy, and adherence to banking policies while supporting daily branch operations and customer satisfaction.