Client Banking Experience Specialist

JPMorganChase; Town of Somers (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase in New York is seeking an Associate Banker to deliver exceptional client experiences, educate customers on banking products, and support branch operations. You will build trusted relationships and guide clients to use Chase Mobile App and online services.

The role focuses on hospitality, product knowledge, and teamwork to help clients reach their financial goals and drive branch success.

Qualifications

• Client service experience or comparable work.
• Ability to greet clients and provide attentive service.
• Ability to learn products and procedures quickly.

Responsibilities

• Create welcoming environment by greeting clients and managing lobby flow.
• Open accounts and provide servicing while following processes and regs.
• Educate clients on digital banking and self-service tools.
• Build relationships by listening, asking questions, and offering solutions.
• Handle branch operations following bank policies.

Skills

Client service

Relationship building

Effective communication

Problem resolution

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase in New York is seeking an Associate Banker to deliver exceptional client experiences, educate customers on banking products, and support branch operations. You will build trusted relationships and guide clients to use Chase Mobile App and online services.

The role focuses on hospitality, product knowledge, and teamwork to help clients reach their financial goals and drive branch success.