Client-Focused Banker: Build Relationships & Tech Solutions

JPMorganChase; Union City (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorganChase in Union City, NJ is hiring an Associate Banker to deliver high-quality, welcoming client experiences and to help clients achieve their financial goals. You will represent the Chase brand, assist with account openings, and guide clients through digital tools and services.

The role emphasizes building trusted client relationships, collaborating with branch teams, and maintaining compliance with policies while delivering friendly, attentive service.

Qualifications

• High school diploma or GED required.
• Experience in customer service or a similar role preferred.
• Ability to learn products, services and procedures quickly.
• Strong client-first mindset and empathy in client interactions.
• Cash handling experience preferred.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow using a tablet.
• Provide account servicing, maintenance, and new account openings in compliance with policies and regulatory requirements.
• Educate clients on day-to-day banking and digital tools (Chase Mobile App, Chase.com, ATMs).
• Build trusted relationships by listening, asking questions, and collaborating with team members to reach financial goals for clients.
• Assist with branch operations, including cash devices and adherence to bank policies.

Skills

Client service

Relationship building

Communication skills

Teamwork

Problem solving

Education

High school diploma or GED

Job description

JPMorganChase in Union City, NJ is hiring an Associate Banker to deliver high-quality, welcoming client experiences and to help clients achieve their financial goals. You will represent the Chase brand, assist with account openings, and guide clients through digital tools and services.

The role emphasizes building trusted client relationships, collaborating with branch teams, and maintaining compliance with policies while delivering friendly, attentive service.