Client‑Focused Banker: Elevate Service & Goals

J.P. Morgan; New York (NY); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health insurance

On-site wellness centers

Retirement savings plan

Tuition reimbursement

Financial coaching

Job summary

Chase, a leader in financial services, seeks an Associate Banker in New York to deliver hospitality-driven service, explain banking solutions, and help clients reach their financial goals. Representing the Chase brand, you will greet clients, open accounts, support day-to-day transactions, and collaborate with teammates to provide seamless service, while adhering to policies and regulatory requirements.

This role emphasizes relationship building, empathy, and proactive problem solving in a

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to elevate the client experience through teamwork and care.

Responsibilities

• Greet clients and create a welcoming environment as they enter the branch.
• Open accounts and perform account servicing in compliance with policies and regulations.
• Educate clients on day-to-day banking and digital self-service options.
• Develop relationships by listening, asking questions, and guiding clients to solutions.
• Handle branch operations duties, including cash devices, while following procedures.

Job description

Chase, a leader in financial services, seeks an Associate Banker in New York to deliver hospitality-driven service, explain banking solutions, and help clients reach their financial goals. Representing the Chase brand, you will greet clients, open accounts, support day-to-day transactions, and collaborate with teammates to provide seamless service, while adhering to policies and regulatory requirements.

This role emphasizes relationship building, empathy, and proactive problem solving in a