Client-First Banking Associate

JPMorganChase; Arvada (CO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Job summary

JPMorganChase in Colorado is seeking an Associate Banker to deliver welcoming, knowledgeable service and drive branch goals. You will build trusted relationships while leveraging Chase Mobile App and digital tools to meet client needs.

The role emphasizes hospitality, product knowledge, and collaboration with branch teammates to achieve financial objectives and exceptional client experiences.

Qualifications

• Customer service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear and polite communication.
• Attention to detail to resolve client issues and ensure consistency.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them into the branch, manage lobby flow with a tablet, and schedule meetings.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, showing empathy, and recommending solutions with teammates.
• Perform branch operations, including cash handling with cash vault/ATM in line with policies.

Skills

Client service

Relationship building

Active listening

Communication skills

Team collaboration

Product knowledge

Tech literacy

Education

High school diploma or GED

Job description

JPMorganChase in Colorado is seeking an Associate Banker to deliver welcoming, knowledgeable service and drive branch goals. You will build trusted relationships while leveraging Chase Mobile App and digital tools to meet client needs.

The role emphasizes hospitality, product knowledge, and collaboration with branch teammates to achieve financial objectives and exceptional client experiences.