Senior Personal Banker — Growth & Loyalty Specialist

PNC Financial Services Group; Bethesda (MD); On-site; USD 59,000 - 98,000; Full time

Benefits offered by this job

Health insurance

PNC 401(k) match

Paid time off

Job summary

PNC Financial Services Group is seeking a Senior Personal Banker in Bethesda, MD, to grow the branch customer base and deepen relationships. You will deliver a full PNC conversation with clients, identify suitable financial solutions, and collaborate with ecosystem partners to increase share of wallet.

The role emphasizes in-office work with a focus on risk management, customer experience, and adherence to policies. Prior banking experience and strong communication are essential.

Qualifications

• Associates degree or equivalent required.
• 4+ years of related experience in banking or financial services.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Drive proactive sales conversations with a defined sales process and outbound outreach.
• Promote customer loyalty by understanding financial needs and offering PNC solutions.
• Apply product and procedural knowledge to identify and solve customer issues.
• Manage risk by adhering to policies and assisting in daily branch operations.

Skills

Sales Skills

Customer Service

Risk Management

Communication

Banking Knowledge

Education

Associates

Job description

PNC Financial Services Group is seeking a Senior Personal Banker in Bethesda, MD, to grow the branch customer base and deepen relationships. You will deliver a full PNC conversation with clients, identify suitable financial solutions, and collaborate with ecosystem partners to increase share of wallet.

The role emphasizes in-office work with a focus on risk management, customer experience, and adherence to policies. Prior banking experience and strong communication are essential.