Client-First Personal Banker

PNC; Clarksville (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Spanish Speaking - Preferred

Job summary

PNC is seeking a Personal Banker in Clarksville, IN to help customers manage their financial needs through proactive service and tailored solutions. Based in our in-office branch, you will build relationships, uncover opportunities, and collaborate with partners to grow share of wallet while upholding risk controls.

You will engage clients through follow-up calls, lobby interactions, and advice on digital tools, delivering a differentiated, customer-centric experience in a fast-paced retail

Qualifications

• Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service.
• Drive sales conversations via outbound calls, service-to-sales, appointments, and lobby engagement.
• Position PNC solutions to drive revenue and loyalty; leverage ecosystem partners.
• Educate customers on options for managing financial transactions using technology and tools.
• Manage risk by adhering to policies and supporting daily branch operations.

Skills

Accountability

Banking

Client loyalty

Customer experience

Customer service

Opportunity identification

Tech adoption

Proactive sales

Education

No Degree

Job description

PNC is seeking a Personal Banker in Clarksville, IN to help customers manage their financial needs through proactive service and tailored solutions. Based in our in-office branch, you will build relationships, uncover opportunities, and collaborate with partners to grow share of wallet while upholding risk controls.

You will engage clients through follow-up calls, lobby interactions, and advice on digital tools, delivering a differentiated, customer-centric experience in a fast-paced retail