Client-First Banking Specialist (In-Branch & Digital)

First Hawaiian Bank

Lihue (HI)

On-site

USD 30,000 - 35,000

Full time

2 days ago
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Benefits offered by this job

Sales incentives

Job summary

First Hawaiian Bank in Lihue seeks a Banking Consultant to deliver an exceptional in-branch customer service experience by proactively engaging with customers to identify needs, demonstrate our digital banking options, fulfill customers’ day-to-day transactional needs, and advise on the full range of financial products and services available to suit their financial needs.

The role requires strong communication, cash handling, and sales skills, with a Monday–Friday schedule and rotating

Qualifications

  • Associate’s degree or equivalent work experience in a business-related field.
  • High school diploma or equivalent with 2 years’ experience in a sales and service environment.
  • 2 years of cash handling experience required.
  • 2 years of customer service, referrals and sales experience required.

Responsibilities

  • Deliver an exceptional in-branch customer service experience by engaging with customers to identify needs and advise on financial options.
  • Demonstrate digital banking options and fulfill day-to-day transactional needs.
  • Advise customers on the full range of financial products and services available to suit their needs.

Skills

Customer service
Sales experience
Cash handling
Digital banking
Communication skills
Teamwork
Detail oriented
Problem solving
Adaptability

Education

Associate’s degree in business-related field
High school diploma with 2 years experience in sales/service

Job description

First Hawaiian Bank in Lihue seeks a Banking Consultant to deliver an exceptional in-branch customer service experience by proactively engaging with customers to identify needs, demonstrate our digital banking options, fulfill customers’ day-to-day transactional needs, and advise on the full range of financial products and services available to suit their financial needs.

The role requires strong communication, cash handling, and sales skills, with a Monday–Friday schedule and rotating

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