Banking Consultant: Customer-Driven & Digital-Savvy

Socket.dev; Lihue (HI); On-site; USD 30,000 - 35,000; Full time

Job summary

First Hawaiian Bank is seeking a Banking Consultant in Lihue to deliver an exceptional in-branch customer experience. You will engage customers, demonstrate digital options, handle transactions, and advise on financial products to meet needs.

The role requires 2 years of cash handling and customer service experience, plus either an associate's degree or a high school diploma with relevant background. Monday–Friday, on-site at the Lihue branch.

Qualifications

• Associate's degree in a business-related field or a high school diploma with 2 years of sales and service experience.
• 2 years of cash handling experience required.
• 2 years of customer service, referrals and sales experience required.
• Retail/branch banking experience preferred.
• Strong knowledge of banking products and services and ability to explain finance concepts.

Responsibilities

• Deliver an exceptional in-branch customer service experience.
• Proactively engage customers to identify needs and explain digital banking options.
• Fulfill day-to-day transactional needs and advise on financial products and services.

Skills

Customer service

Cash handling

Communication

Digital banking

Teamwork

Sales

Attention to detail

Adaptability

Education

Associate's degree in business-related field

High school diploma or equivalent

Job description

First Hawaiian Bank is seeking a Banking Consultant in Lihue to deliver an exceptional in-branch customer experience. You will engage customers, demonstrate digital options, handle transactions, and advise on financial products to meet needs.

The role requires 2 years of cash handling and customer service experience, plus either an associate's degree or a high school diploma with relevant background. Monday–Friday, on-site at the Lihue branch.