In-Branch Banking Advisor (Digital Banking)

First Hawaiian Bank; Honolulu (HI); On-site; USD 26,000 - 32,000; Full time

Job summary

First Hawaiian Bank is seeking a collaborative Banking Consultant at our Kapiolani Branch in Honolulu to deliver an exceptional in-branch experience. You will engage customers, identify needs, demonstrate digital banking, and handle day-to-day transactions while advising on the full range of financial products and services.

The ideal candidate will have strong communication skills, be digitally savvy, and able to work both independently and as part of a team in a fast-paced environment.

Qualifications

• Associate degree or equivalent work experience in business field.
• 2+ years in sales/service in retail/branch banking preferred.
• Knowledge of banking products and services.

Responsibilities

• Deliver exceptional in-branch customer service and proactively engage customers.
• Demonstrate digital banking options and fulfill day-to-day transactions.
• Advise customers on the full range of financial products and services.
• Identify referral opportunities to a subject matter expert or relationship banker.

Skills

Verbal communication

Written communication

Interpersonal skills

Digital banking tech

Attention to detail

Adaptability

Growth mindset

Teamwork

Education

Associate’s degree in a business-related field

High school diploma or equivalent

Job description

First Hawaiian Bank is seeking a collaborative Banking Consultant at our Kapiolani Branch in Honolulu to deliver an exceptional in-branch experience. You will engage customers, identify needs, demonstrate digital banking, and handle day-to-day transactions while advising on the full range of financial products and services.

The ideal candidate will have strong communication skills, be digitally savvy, and able to work both independently and as part of a team in a fast-paced environment.