Client-First Banking Specialist

JPMorganChase; West Palm Beach (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitality-driven service and build trusted relationships with clients in a branch setting. You will assist with account openings, everyday banking, and digital self-service usage, while collaborating with the branch team to meet client financial goals.

The role emphasizes customer care, product knowledge, and adherence to banking policies. A high school diploma or GED is required, with opportunities to grow within Chase’s Consumer & Community

Qualifications

• Client-focused, friendly service and welcoming environment.
• Build trusted relationships with clients and demonstrate genuine care.
• Communicate clearly and politely to understand and help clients.
• Resolve client issues with attention to detail and consistency.
• Learn products, services, and procedures quickly and accurately.

Responsibilities

• Greet clients and create a welcoming environment in the branch.
• Provide account servicing, maintenance, and new account openings per policies.
• Educate clients on day-to-day banking and digital self-service tools.
• Build meaningful relationships by listening, asking questions, and offering solutions.
• Assist with branch operations and cash-handling tasks following procedures.

Skills

Client focus

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality-driven service and build trusted relationships with clients in a branch setting. You will assist with account openings, everyday banking, and digital self-service usage, while collaborating with the branch team to meet client financial goals.

The role emphasizes customer care, product knowledge, and adherence to banking policies. A high school diploma or GED is required, with opportunities to grow within Chase’s Consumer & Community