Client-First Banking Specialist

JPMorganChase; West Bloomfield Charter Township (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

A major financial services firm in Michigan is seeking a passionate individual for a full-time client service role. The successful candidate will create a welcoming environment, assist clients with transactions, and educate them on banking technology. Ideal qualifications include client service experience, excellent communication skills, and a high school diploma. This role offers a competitive rewards package along with comprehensive benefits.

Qualifications

• Ability to excel in providing client-first service and building relationships.
• Proficient in engaging clients and understanding their needs.
• Experience in resolving client issues with effectiveness.
• Eagerness to learn about banking products and services.

Responsibilities

• Deliver friendly service and manage lobby traffic.
• Assist with transactions and open new accounts.
• Educate clients on technology self-service options.
• Build relationships with clients and introduce them to experts.
• Perform branch operations while adhering to policies.

Skills

Client service experience

Excellent communication

Problem-solving skills

Ability to create welcoming environment

Attention to detail

Education

High school diploma or GED equivalent

Job description

A major financial services firm in Michigan is seeking a passionate individual for a full-time client service role. The successful candidate will create a welcoming environment, assist clients with transactions, and educate them on banking technology. Ideal qualifications include client service experience, excellent communication skills, and a high school diploma. This role offers a competitive rewards package along with comprehensive benefits.