Client-First Banking Associate | Relationship Builder

Aumni; East Lansing (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

TwinThread is seeking an Associate Banker in East Lansing, Michigan. This role involves creating a welcoming environment, delivering exceptional client experiences, and assisting with banking transactions. The ideal candidate should possess a high school diploma and client service experience. Responsibilities include educating clients on technology solutions, managing lobby traffic, and building meaningful relationships. A competitive compensation package is offered with benefits including comprehensive healthcare and financial coaching.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to engage clients and anticipate needs.
• Client service experience or comparable experience.

Responsibilities

• Create a welcoming environment by delivering friendly service.
• Assist clients with day-to-day transactions and opening accounts.
• Educate clients on technology self-service options.

Skills

Client service experience

Communication skills

Attention to detail

Ability to build relationships

Education

High school diploma or GED

Job description

TwinThread is seeking an Associate Banker in East Lansing, Michigan. This role involves creating a welcoming environment, delivering exceptional client experiences, and assisting with banking transactions. The ideal candidate should possess a high school diploma and client service experience. Responsibilities include educating clients on technology solutions, managing lobby traffic, and building meaningful relationships. A competitive compensation package is offered with benefits including comprehensive healthcare and financial coaching.